Terms and Conditions - Garden Maintenance Seven Kings
Welcome to Garden Maintenance Seven Kings. By utilizing our services, you agree to adhere to the following Terms and Conditions. Please read them carefully to ensure a clear understanding of our mutual obligations and expectations.
1. Service Provision
Garden Maintenance Seven Kings offers a range of gardening services, including but not limited to lawn mowing, pruning, weeding, fertilizing, and pest control. Our team is committed to providing high-quality maintenance tailored to the specific needs of your garden.
1.1 Service Schedule
- Weekly Lawn Mowing
- Bi-weekly Pruning and Weeding
- Monthly Fertilizing
- Quarterly Pest Control
2. Payment Terms
Payment for our services is due upon completion of each maintenance session. We accept various forms of payment, including cash, credit card, and bank transfers.
2.1 Late Payments
Late payments may incur a 5% late fee after a grace period of 7 days. Continued non-payment may result in suspension of services until the account is settled.
3. Cancellation Policy
If you need to cancel or reschedule a service appointment, please notify us at least 48 hours in advance. Cancellations made within 48 hours of the scheduled service may be subject to a cancellation fee of 20% of the service cost.
3.1 Emergency Cancellations
We understand that emergencies occur. In such cases, please contact us as soon as possible, and we will do our best to accommodate your request without additional charges.
4. Client Responsibilities
Clients are expected to maintain clear access to the garden area and ensure that all potential hazards are addressed prior to our team's arrival. This includes securing pets and removing any obstacles that may impede service delivery.
4.1 Property Damage
While we take every precaution to prevent damage, Garden Maintenance Seven Kings is not liable for any pre-existing damage or issues that arise from unavoidable circumstances during service provision.
5. Service Guarantees
We strive for complete customer satisfaction. If you are dissatisfied with any aspect of our service, please contact us within 24 hours, and we will address your concerns promptly.
5.1 Quality Assurance
Our team undergoes regular training to ensure the highest standards of gardening practices. We use environmentally friendly products and modern equipment to deliver exceptional results.
6. Termination of Services
Either party may terminate the service agreement with a written notice of 30 days. Termination requests should be submitted in writing via email or postal mail.
6.1 Immediate Termination
Garden Maintenance Seven Kings reserves the right to terminate services immediately in cases of misconduct, safety hazards, or breaches of these Terms and Conditions by the client.
7. Liability Limitations
Garden Maintenance Seven Kings is not liable for indirect, incidental, or consequential damages arising from our services. Our total liability is limited to the amount paid for the services rendered.
7.1 Insurance Coverage
We maintain appropriate insurance to cover potential damages during service delivery. Clients are encouraged to verify their own property insurance as an additional protective measure.
8. Intellectual Property
All content provided by Garden Maintenance Seven Kings, including but not limited to service descriptions, images, and promotional materials, is protected by intellectual property laws and may not be reproduced without explicit permission.
8.1 Use of Materials
Clients are granted a non-exclusive, non-transferable license to use our materials for personal, non-commercial purposes. Any unauthorized use is strictly prohibited and may result in legal action.
9. Privacy Policy
Your privacy is important to us. Garden Maintenance Seven Kings collects and uses personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent, except as required by law.
9.1 Data Protection
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Garden Maintenance Seven Kings operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
10.1 Dispute Resolution
Before seeking legal remedies, parties are encouraged to attempt to resolve disputes through informal negotiations. If unsuccessful, mediation or arbitration may be pursued as alternative dispute resolution methods.
11. Amendments to Terms
Garden Maintenance Seven Kings reserves the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
11.1 Notification of Changes
Changes to the Terms and Conditions will be communicated via email or through notices posted on our service documentation. It is the client's responsibility to review these terms periodically.
12. Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our control, including natural disasters, pandemics, acts of government, or other force majeure events.
12.1 Rescheduling Services
In the event of a force majeure, we will make reasonable efforts to reschedule services at a mutually convenient time without incurring additional fees to the client.
13. Independent Contractors
Our employees and subcontractors are considered independent contractors. Nothing in these Terms and Conditions creates a partnership, joint venture, or employment relationship between the client and Garden Maintenance Seven Kings.
13.1 Subcontracting Services
We may engage subcontractors to perform specific services. Subcontractors are bound by the same Terms and Conditions and are subject to our quality standards.
14. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
14.1 Enforcement of Terms
The unenforceable provision will be modified to reflect the original intent as closely as possible and enforceable to the fullest extent permitted by law.
15. Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and Garden Maintenance Seven Kings regarding the subject matter herein and supersede all prior agreements, understandings, and representations.
15.1 Amendments
Any amendments or modifications to these terms must be made in writing and signed by both parties to be considered valid.
16. Acknowledgment
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.